| Project Details | |
| Project Code | DWA166 |
| Title | Grievances Handling System Project - ASP.NET Project |
| Project Type | ASP.NET Web Application |
| Front End | Microsoft Visual Studio 2010 |
| Back End | Microsoft SQL Server 2008 |
| Project Cost |  |
About the Project
This project “Grievance Handling System” consists of two set of users Administrator, Employee. This project is developed for companies which can be used, if an employee has to report his grievance to the Admin. Administrator is allowed to perform the following actions.
Employees can register themselves in the system and they will be provided with Employee Id and password. Employees can login to the system to access the application. Upon successful login, the employee will be provided with the following options
Employees can raise a new Grievance or can view the list of Grievances already raised by him/her. He can raise grievance by finding the name of employee by various options provided I the application and can confirm the employee details before raising a grievance against him/her.
Grievance could be raised against three types of employees such as Hospitality, Management, and General Employee. Among the possible Grievances Available, a grievance can be chosen and before raising a grievance, the punishment for the grievance can also be verified.
If any Grievance is raised against him/her, he can see them in this section. An employee can get to know the status of the Grievance or Complaints rose. A grievance can be closed or rejected. Employee can also provide a feedback to the admin. Employee can change his password.
Admin is allowed to perform a few operations such as viewing the Grievances raised. He can filter the list by Open / Closed / Rejected Grievances. Admin can Close a grievance or Reject a Grievance. If the status of Grievance is changed, the concerned employees will get a notification in their mail.
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